Terms of Service

Last Updated: 11/17/2025
 

These Terms and Conditions apply when ordering online from: Infusino’s Pizzeria South, Inc. DBA: Infusino’s Italian Restaurant & Pizzeria Website: https://infusinoskenosha.co & https://infusinoskenosha.com

Address: 6800 39th Ave., Kenosha 53142, Wisconsin, United States Phone: 262-694 -4448 or  Contact Us 

Please read these Terms of Service (the “Agreement”) carefully. Your use of the Site (as defined below) constitutes your consent to this Agreement.


The Agreement and Changes

This Agreement is between you and Infusino’s Pizzeria South, Inc. (“we,” “our,” or “us”) concerning your use of our online ordering site (the “Site”).
We may change this Agreement from time to time by notifying you of such changes by posting a revised Agreement through the Site. Your use of the Site following any changes will constitute your acceptance of such changes. The “Last Updated” date above indicates when this Agreement was last changed. We may, at any time and without liability, modify or discontinue all or part of the Site.

 

Information Submitted Through the Site

Your submission of information through the Site is governed by Infusino’s Pizzeria South, Inc.’s Privacy Policy. You represent and warrant that any information you provide is and will remain accurate and complete, and that you will maintain and update such information as needed.

 

Jurisdictional Issues

The Site is controlled or operated from our principal place of business in Kenosha, Wisconsin, United States, and is not intended to subject us to any other jurisdiction or law. Any use of the Site is at your own risk, and you must comply with all applicable local laws, rules, and regulations.

 

Rules of Conduct

In connection with the Site, you must not:
  • Post, transmit, or make available through the Site any materials that are unlawful, threatening, abusive, defamatory, obscene, or violate the rights of others.
  • Post, transmit, or make available any virus, worm, Trojan horse, or other computer code intended to damage or monitor any hardware, software, or equipment (a “Virus”).
  • Use the Site for any commercial purpose not authorized by us, or for any fraudulent or unlawful purpose.
  • Interfere with or disrupt the operation of the Site or the servers or networks used to make the Site available.
  • Reproduce, adapt, translate, create derivative works of, or exploit any portion of the Site without our express written consent.
  • Reverse engineer, decompile, or disassemble any portion of the Site, except where prohibited by applicable law.

 

Products and Allergens

The Site makes available listings, descriptions, and images of foods, beverages, and other goods or services (“Products”).
  • Accuracy: We make no representations as to the completeness, accuracy, or timeliness of such information, including nutritional content, ingredient lists, or prices, which are subject to change without notice. Images are for illustrative purposes only.
  • Allergen Disclaimer: It is your responsibility to contact Infusino’s Pizzeria South, Inc. directly to discuss any food allergies, dietary restrictions, or other special needs before ordering. Notwithstanding any statements to the contrary, we cannot guarantee that any Product is free of allergens or meets any other special requirements (including vegetarian, vegan, or gluten-free).

 

Transactions and Deliveries

We make available the ability to purchase or otherwise obtain certain Products through the Site (a “Transaction”).
  • Payment: You represent and warrant that you have the right to use any credit card you submit. You grant us the right to provide payment information to third parties (like Stripe) for purposes of facilitating Transactions.
  • Cancellations: Orders cannot be cancelled once the order is confirmed and preparation has begun.
  • Charges: You agree to pay all charges incurred by you through the Site, including all delivery charges and applicable taxes. Prices and other charges for online orders may differ from in-store or telephone orders.
  • Delivery Time: While we aim to provide you with your ordered Products close to your requested time, we cannot guarantee the delivery or collection time. Times may be affected by bad weather, traffic, or other unforeseen circumstances.
  • Refusal of Delivery: If you are not present to take delivery of the goods at the address given in your order, we will not refund you for your order, and you will be charged the full amount.

 

Refund and Exchange Policy (Applicable Only to Online Orders)

Refunds and exchanges are handled as follows. All requests must be made by calling the restaurant immediately upon receipt of the order.
  • Order Errors (Wrong Item): If you receive a food item that is different from your receipt, please notify us immediately. We will offer to prepare the correct food item for you to collect, or we will refund the sales price associated with the incorrect item. The incorrect food must be returned in the original container(s).
  • Missing Items: If you do not receive a food item listed on your receipt, please notify us immediately. We will offer to prepare and deliver the missed item, or we will refund the amount for the missed food item.
  • Food Quality: We take pride in the quality of our food. If you are dissatisfied with the quality of your food, please call us immediately. We will require the food to be returned in the original container(s) for investigation. We may offer to prepare a new food order or issue a refund at the discretion of management once the issue is confirmed.
  • Cancellations: Once an order is placed and confirmed, preparation begins immediately. Orders cannot be canceled or refunded due to a change of mind.

 

Registration; User Names and Passwords

You may need to register to use all or part of the Site. Your user name and password are for your personal use only and should be kept confidential. You are responsible for any use or misuse of your user name or password, and you must promptly notify us of any unauthorized use.

 

Infusino’s Pizzeria South, Inc.’s Proprietary Rights

We and our suppliers own the Site, which is protected by proprietary rights and laws. Our trade names, trademarks and service marks include Infusino’s Italian Restaurant & Pizzeria, Infusino’s Pizzeria South, Inc., and any associated logos. You may not use our trade names, trademarks, service marks, or logos in connection with any product or service that is not ours.

 

Third-Party Materials and Links

Certain Site functionality may provide access to information, products, or services made available by third parties (“Third Party Materials”). We neither control nor endorse, nor are we responsible for, any Third Party Materials, including their accuracy or safety. Your use of Third Party Materials is at your own risk.

 

Disclaimer of Warranties

To the fullest extent permitted under applicable law: (a) the Site and any Products and Third Party Materials are made available to you on an “As Is,” “Where Is” and “Where Available” basis, without any warranties of any kind, whether express, implied or statutory; (b) we disclaim all warranties, including the warranties of merchantability, fitness for a particular purpose, non-infringement and title; and (c) we will not be liable for any delays or errors in deliveries or pickups.

 

Limitation of Liability

To the fullest extent permitted under applicable law: (a) We will not be liable for any indirect, incidental, consequential, special, exemplary or punitive damages of any kind; (b) We will not be liable for damages of any kind resulting from your use of or inability to use the Site or from any Products or Third Party Materials; (c) your sole and exclusive remedy for dissatisfaction with the Site or any Products is to stop using the Site; and (d) the maximum aggregate liability of Infusino’s Pizzeria South, Inc. for all damages shall be the total amount, if any, paid by you to Infusino’s Pizzeria South, Inc. to use the Site.

 

Indemnity

You agree to defend, indemnify and hold harmless Infusino’s Pizzeria South, Inc. and its affiliates from and against all claims, liabilities, damages, and fees (including attorneys’ fees) arising out of or relating to your use of, or activities in connection with, the Site or any violation of this Agreement by you.

 

Termination

We may terminate or suspend your use of the Site at any time and without prior notice, for any or no reason. Upon any such termination, your right to use the Site will immediately cease.

 

Governing Law; Jurisdiction

This Agreement is governed by and shall be construed in accordance with the laws of Kenosha, Wisconsin, United States. You agree to the exclusive jurisdiction of the courts located in Kenosha, Wisconsin, United States.

 

Information or Complaints

If you have a question or complaint regarding the Site, please contact us by writing or calling us directly. Please do not include credit card information or other sensitive information in your e-mail correspondence.